Effective 11 August 2026
Screengrep licence agreement.
This is the agreement between you and Hanso Pte. Ltd. covering your use of Screengrep. It is written to be read. Where it is shorter than you expected, that is because the app keeps your data on your own Mac, which removes most of what such agreements usually have to cover.
1. Who this is with
"We", "us" and "Hanso" mean Hanso Pte. Ltd., a company incorporated in Singapore. "You" means the individual accepting these terms, or the organisation on whose behalf you accept them. "Screengrep" means the macOS application, its bundled components including the MCP server, and the optional Accessibility Helper.
2. Your licence
On purchase we grant you a perpetual, worldwide, non-exclusive, non-transferable licence to use Screengrep. The licence is for one named person: you may install and use it on any number of Macs that you personally use, and you may not share your licence key with anyone else.
The licence covers version 1.0 and every 1.x release after it. A future major version may be a separate purchase; if it is, we will say so before you buy it, and your existing licence keeps working for the version it covers.
An organisation buying for its staff needs one licence per person. Write to us if you need more than a handful.
3. The trial
Screengrep runs for fourteen days with every feature enabled and without payment details. When the trial ends, capture stops: Screengrep no longer records anything new. Everything already recorded remains on your Mac and remains fully usable — search, Screens, Workday, evidence and the MCP server all continue to work over your existing history, indefinitely and without a licence.
4. What you may not do
Do not redistribute, resell, sublicense or rent Screengrep; do not share or publish your licence key; do not remove or defeat the licensing mechanism; and do not reverse engineer, decompile or disassemble the software except to the extent that applicable law expressly permits despite this restriction.
You are responsible for using Screengrep lawfully. Recording screens, microphones or system audio may be regulated where you live or work, and consent may be required from other people — including everyone in a meeting you record. Those obligations are yours, not ours, and Screengrep gives you per-signal controls, app exclusions and a pause precisely so you can meet them.
5. Ownership
We keep all intellectual property rights in Screengrep. You keep everything Screengrep records. We claim no rights over your captured data, and we never receive it.
6. Payment, refunds and revocation
Payment is taken by Stripe on our behalf. Prices are shown before purchase; GST, VAT or equivalent tax is added where applicable.
The fourteen-day trial is the evaluation period. After purchase we do not offer refunds except where consumer law requires one. If a purchase is refunded or charged back, the licence granted by it ends and the key stops working.
Purchases made through the Mac App Store are handled by Apple under Apple's own terms and refund policy, and Apple reports a refund through the App Store itself.
To make refund revocation possible without an account, the app asks our server at most once every seven days whether one specific licence has been refunded, sending the licence identifier and nothing else. If that request fails for any reason, nothing changes. The privacy notice describes this in full.
7. Your data
Screengrep's captured data stays on your Mac. We do not receive it, cannot access it, and hold no copy of it. What we do hold as a business is the email address you purchased with, your licence record, and the payment record Stripe keeps on our behalf — kept for as long as the licence exists and as long as tax law requires us to keep the sale record.
Write to support@screengrep.com to see, correct or delete what we hold. Deleting your licence record means we can no longer re-send your key, so keep a copy first.
8. No warranty
Screengrep is provided "as is". To the fullest extent permitted by law we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that capture will be uninterrupted or complete, and the app is deliberately built to show you its coverage gaps rather than to imply it saw everything.
Screengrep is not a backup product, an evidentiary record, a compliance system or a substitute for your own records. Nothing here excludes any right you have under consumer law that cannot lawfully be excluded.
9. Limitation of liability
To the fullest extent permitted by law, neither party is liable for indirect, incidental, special or consequential loss, or for lost profits, revenue or data. Our total liability arising out of or relating to Screengrep is limited to the amount you paid us for it.
10. Ending the agreement
You may stop using Screengrep at any time; delete the app and, if you want, its data directory. We may end this licence if you materially breach it — in practice, if you redistribute the software or share your key. Your recorded data is unaffected either way, because it never leaves your Mac.
11. Changes
We may update these terms for future releases. The version in force for you is the one published when you purchased, and we will not apply a later change retroactively to reduce rights you already paid for.
12. Governing law
This agreement is governed by the laws of Singapore, and the courts of Singapore have exclusive jurisdiction, without affecting any right you have to bring proceedings in your own country of residence where consumer law gives you that right.
Contact
Hanso Pte. Ltd., Singapore — support@screengrep.com